Política de reembolso

Custom Product Policy

Because all LinJackKits products are entirely custom-made, cut, and printed via full-sublimation specifically for each team, custom orders are non-returnable, non-exchangeable, and non-refundable.

This policy applies to all customized items including:

• Player names & numbers

• Team logos, crests, and badges

• Sponsor logos 

• Personalized team colorways

As these products are uniquely manufactured exclusively for your squad, they cannot be restocked, altered, or resold to other customers.

Customer Approval Responsibility

Customers are responsible for reviewing and approving all artwork, logos, player names, player numbers, team information, sizes, colors, and customization details before production begins.

LinJackKits is not responsible for errors resulting from incorrect information, spelling mistakes, sizing selections, or artwork provided and approved by the customer.

Color & Artwork Disclaimer

Actual product colors may vary slightly from digital mockups, screen displays, proofs, or previous orders due to monitor settings, lighting conditions, fabric materials, and manufacturing processes.

Minor color, artwork placement, or print size variations are considered normal production tolerances and shall not be regarded as manufacturing defects.

Production Tolerance

Minor variations in logo placement, print positioning, sizing measurements, stitching, and overall appearance between digital mockups, samples, and final production are considered normal manufacturing tolerances and do not qualify for refunds, returns, replacements, or exchanges.

Production Errors & Quality Issues

We take great pride in our craftsmanship. However, if your order arrives with any of the following issues caused by our production team:

• Incorrect customization that doesn't match your approved Team Order Form

• Major manufacturing defects (e.g., fabric tears, broken stitching)

• Significant printing errors or color bleeding

• Products damaged during transit and reported within 7 days of delivery 

Please contact us within 7 days of delivery at info@linjackkits.com with clear photos of the affected kits alongside your original order details.

If the issue is confirmed to be an error on our part, we will not argue or drag out the process. LinJackKits will review the issue and provide an appropriate resolution, which may include:

• Expedited replacement production and express shipping at no additional cost

• Partial refund for minor acceptable discrepancies

• Full refund or replacement, at LinJackKits’ discretion, in verified and approved cases.